FAQ

Q:Is there any tariff?

A: The e-bikes are shipped from a Polish warehouse without customs fees and VAT.

Q:Hello, how many days will it be delivered?

A:usually about 5-7days.

Q:Is the battery removable?

A: Yes, the battery can be removed externally.

Q:What is the repair and warranty policy for electric bikes?

A:During the guaranteed period, any of the parts could be replaced upon receipt of your photos for proof. We will also provide video tutorial training.

Q:Hello, how can I get European certificate and invoice?

A: Please send us your email, we can send you the EU Authoritative Certificate of Certification / we can provide you with an invoice after placing an order.