FAQ
1. Why choose aeroband? At AeroBand, our focus lies in the research and development of intelligent musical instruments, harnessing the power of technologyto make playing music effortless. With a rich history spanning 7 years, we have established ourselves as aleading player in theindustry.
Our flagship product, Pockdetdrum, currently holds the top position in the virtual drums market. Building on this success, we are excited to introduce AeroGuitar, a cutting-edge addition to our lineup, slated for release this year.
The AeroBand brand has garnered significant attention worldwide, with a dedicated user base of 60,000 and widespread discussions on social media. We are proud of the global recognition and engagement our products have received.
Looking ahead, we have ambitious plans to expand our reach to 40 countries within the next three years. As part of this
expansion,we are actively seeking distributors and retailers worldwide to join our growing network.
When it comes to quality, we stand by our commitment to excellence. Our professional quality inspectors rigorously control the manufacturing process, ensuring that each product meets our stringent standards. Prior to delivery, thorough inspections are conducted to guarantee 100% defect-free goods.
In addition to our focus on quality, we prioritize timely delivery and hassle-free payment processes. We understand the importance of a smooth customer experience and aim to provide exceptional service at every step.
Furthermore, our dedication extends beyond the point of purchase. Our responsive after-sales service team is readily available toaddress any queries or concerns you may have. We believe in building lasting relationships with our customers and providing thesupport they need.
Join us at AeroBand, and experience the seamless fusion of music and technology. Together, we can make playing music an effortlessand enjoyable endeavor.
2. Don't know how to buy and place an order?
Please click to contact us or Send Inquiry below, our professional sales staff will contact you to help you complete
3. Do you support customization?
Our hardware and software do not support OEM and ODM customization. But if you provide the outer packaging color box design, we can support the outer packaging color box customization.
4. How about the lead time (production period)?
It depends the items and quantity of your orders and the season (busy or not) when you place the order. Usually it takes 20-45 days after having your confirmed order and down payment. For the sample order, it could be ready just within 7 days if we have products in stock.
5. If we purchase large quantity orders, can we get some extra service?
Yes, you can. We will provide our clients with added value service. We can supply our distributors certain percentage of the
concerned parts and accessories for repairing purposes, free of charge, as per the size of orders and the kinds of instruments, if required . At the same time, we will also give promotion support, can provide free samples for qualified influencers, and also provide ins, tiktok social media training.
6. How to control the quality?
We have professional quality inspectors to control the quality of products, and check the quality of goods before delivery, so as to achieve 100% defect-free products.
