Shipping Terms
1,The products in this store are all subject to formal inspection, All goods are taken in kind, please rest assured to buy.
2,Your products will be posted put within 3 working days after the payment is received,Tracking information will usually be updated in 24- 72 hours.
3,Normally it will take 10- -45 days to arrive, the speed of customs clearance & shipping in buyers country that decides it arrive faster or delay, please understand.
4,There may have customs duties due to some country's customs policy.We will not responsible for customs duties,please do the customs clearance yourself.
5,pay attention to the inspection when you pick up the goods, If you find the parcel is damaged or the device is broken, please refuse to sign the parcel and contact us ASAP. We also need your proof from the shipping company that the parcel is damaged on its arrival, and then we can claim again the shipping company for compensation. Otherwise we do not accept any claims for compensation from the buyer.
6,If the item is defective on its arrival, the customer has 3 days to from the receipt date to exchange a new one. We just pay one way shipping charge from China to you, and we will reship the replaced one to you by China air mail. Please make sure all items are no damage and in resalable condition when we receive it, Please also offer quality proof of quality problem.
Warranty
If there is a quality problem with the product, please contact customer service as soon as possible after receiving the goods. If there is any damage, please provide the corresponding external packaging damage map and video of the product
Return & Refund
1,As a responsible seller, we guarantee free exchange or full refund, if item is defective.
2,Valid period is 30 days from the day of placing order, so please inform us about defect in advance once you find it.
3,We will refund you if the item is not as described or damaged in transportation.
4,You can return it within 7 days after receipt.
5,But shipping fee is not refundable.
6,The item should be returned to us in its original condition by mail with tracking number.
Contact us
If you have any other questions, please consult first,All emails will be answered within 24 hours. If you do not receive our reply, please kindly re-sent your email and we will reply you as soon as possible ,We work from Monday to Friday normally(Except public holidays).
Feedback
1,Your feedback and DSR are extremely important to us,We depend on our reputation and customer satisfaction to succeed.
2,If you love my items please leave me good feedback and 5 star DSR rating,We will do the same for you.
3,If we have not given you reason enough for 5-star grades on each DSR then please let us know how we can earn your 5-star rating before submitting your scores,We will work with you to solve any problem.
