SOLEGE-Furniture Store(ROIO) About us
ROIO is the destination for all things home , we’re here to help everyone, anywhere create their feeling of home.
Expertise in Home
Home is where we started, and it’s our number one priority. We’re experts at getting you the products you want most and are champions for your home needs. If you’re looking for guidance on selection, sizing, inspiration, and more, we’re here and ready to help in the way that works best for you
Unparalleled Selection
We’ve got what you need, carrying the widest and deepest selection, so you can find the one thing that reflects you, your life, and the people you share it with.
Tangible Value
Whether you want to spend a little or a little bit more, we make sure it’s just what you want – right value, right quality, and free shipping. And if it isn’t, we’ll help make it right.
Seamless Experience
Wherever you are, we make it easier to shop, purchase, and get home furnishings,, and more. We provide a great experience online and off. Whether your order is big or small, you can expect to get it fast, on time, and just right.
Our Sales allow us to meet the needs of our global customer base.
We give you the power to create spaces that are just right for you.
We provide true partnership to help you define your vision. We empower you to create spaces that reflect who you are, what you need, and what you value, so that you and the ones you love can feel right at home.
Shipping & Returns
Shipping
Your order means a lot to us. That’s why we offer fast, safe and reliable delivery options for every item.(You'll be able to select a delivery method during Checkout)
1. Please fill in the correct address information and contact information to facilitate our timely delivery of goods for you.
2. Part of the background does not display tracking information, you can visit the website: https://www.17track.net /en to query. Or contact our staff to inquire for you.
About tax
Buyers need to pay import duties, taxes and fees. Tariffs beyond our control. Please understand that!
Return policy
Due to COVID-19 security measures, the return service may be delayed.
Before installing the equipment, please double check the following when the equipment arrives:
(1) Make sure that the product name and model match with your order confirmation.
(2) Unpack and inspect the equipment.
(3) Please do not leave the accessories in the package when assembling the goods to prevent loss. Once you install the device, it cannot be returned.
We want you to feel like every item is the perfect match for your home. If it’s not the right fit, we’ll help you get it sorted and have you on your way.
If you are not satisfied with the goods, you can return the goods for a refund within 7 days after delivery. And the product must be in its original condition and packaging to be accepted.
Notice:
Assembly problems, if you encounter goods that will not be assembled, it is recommended to contact our customer service as soon as possible, so that random assembly will have a negative impact on the goods. If you encounter damage problems, we will deal with it and work with you to find the best solution.
