1)Shipment notes:
1.As the furniture has large dimensions, we will ship your order by sea and ship to the nearest port to your
city.Generally,the shipment by sea takes 20-45 days to your local port.So please be careful to place the order
if you need it urgently.
2.For customers from Singapore,Thailand, Malaysia, United Arab Emirates and Hongkong, we will deliver
directly to your home address without you paying extra tax Or custom cost.To deliver to remote villages Or
islands, please send your address to us to confirm first before placing the order.
3.For customers from United states,Canada, Australia, and new Zealand,we will deliver to your city Or home
address, and the shipping fee differs according different addresses, so please contact us first for inquiry of
the shipping fee before placing the order.
4.The shipping fee for the rest countries (including most European Countries) is CIF(Cost Insurance and
Freight),which means the goods must be picked up by yourself at the port,not directly to your home
address; when goods arrive at your local port,you need to pay local charge+tax+custom clearance fee.
5.For Russian customers: due to large dimensions of the furniture, we will ship to the logistics bases in
Moscow Or Ussuriysk and Vladivostok (the goods must be picked up by yourself).If you need to ship to other
cities, we can arrange delivery to your city,and please contact us first about shipping fee before placing the
order.
2)Delivery Time:
We support customized services, so please inquire us first about the customized colors or materials before placing an order.
Because it takes different time to purchase different fabric or leather materials,the exact delivery time of your order can only be confirmed after we checked all the details. Generally, we will ship your order within 3-10 days.
3) Feedback:
a. If you feel not satisfied about our products, we can directly communicate privately and we
promise to offer you a better service. Please do not leave a bad feedback to draw our attention.
b. If you feel satisfied with our products, it is our pleasure to see your 5 stars feedback. And we are
appreciate to your indispensable support to us.
