Matters needing attention:
1.Please install the fixed frame according to the height on our website. If the installation height is not appropriate, please contact us to solve the problem!
2.When pulling down the ladder, do not stretch it backward too much. Just put it on the ground naturally. Excessive stretching will cause uneven stress and may cause tilting. If you are not sure about the stretching position, you can take photos to contact us!
3.If it is used for several months or frequently, you can check whether the screws are loose as a routine maintenance of the stairs.
4.If there is a fault during use, please contact us first, and do not repair it yourself to prevent improper maintenance!
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