1. We offer 24 hours online service to solve any problems. Your inquiry will be reply quickly by emails or messages. You can also consult us by any online chatting tools (Wechat ,Whatsapp ,Skype ,QQ ).
2. Professional and patient introduction,
detailed pictures and working videos give the products a comprehensive display.
3. Test every machine and inspect the machine seriously.
4.Send the machine picture which you order, then packing it with standard export wooden box
after you confirm the machine is ok .
5. Delivery: If ship by sea, after delivery to seaport , we
will tell you the shipping time and arrival time.
If delivery by Express to your door(DHL, TNT,Fedex, etc) or by air to your airport, Or logistic to
the warehouse which you request, we will tell you the tracking number after delivery.
6. Supply you English manual book and technical support, maintain and install video to help you solve the problem, or dispatch workers to your factory.
1. Q: Can I mix different models in one container?
A: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.
2. Q: How does your factory do regarding quality control?
A: Quality is priority. We always pay attention to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
3. Q: What is your warranty terms?
A: We offer different warranty time for different products. Please contact with us for detailed warranty terms.
4. Q: Will you deliver the right goods as ordered? How can I trust you?
A: Yes, we will. Integrity, hard work and the pursuit of perfection are our business philosophy, to provide customers with quality products, to ensure customer satisfaction is our policy. Alibaba is an international platform, all the transactions will have 12313's guarantee, customers can buy products with confidence