Welcome to our store!
In order to make you having a happy shopping journey at our store and avoid any unpleasant after sale issues, please kindly take few minutes to read some shopping tips. You are welcomed to contact us by message or email
--Shipment---------------------------------------------------------------------------------------------------------------------------------------------
Preparing Time: we need 1-7 working days to prepare your order according to our numerous orders every day.
Please note we have time difference, our working day is Monday to Saturday and from 10am till 10pm.
For any back orders, we will contact you immediately for delay notice.
No shipment on Sunday and Holidays.
We cannot control the transport as it is handled by the 3rd party.
--Returns-----------------------------------------------------------------------------------------------------------------------------------------------
We do our best to serve our customers the best that we can.
We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
--About Customs Duty------------------------------------------------------------------------------------------------------------------------------
In consideration of our customers' benefit, We are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control we can't guarantee no tax fee and will not bear any tax fee. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We sincerely apologize for any inconvenience this may cause you.
The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
--Note----------------------------------------------------------------------------------------------------------------------------------------------------
If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.
If you choose express shipping, please remember to leave your contact number, this is required for express shipping.
--Feedback---------------------------------------------------------------------------------------------------------------------------------------------
1. Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
2. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
