Q:What is the guarantee time?
A: We Guarantee Main Parts(Controller ,Motor,Battery ,Charger) 1 Year; Function Parts(Front/Tail/Brake light ,Mechanical brake device,Electric brake,Electric accelerator) 3 Month.

Q: Do I need to charge the batteries before using them?
A: Yes, you should charge the batteries fully before first using them.

Q: Do I need to "brake-in" my batteries?
A: Yes, the batteries will need to have a "break-in" cycle consisting of ~ three discharge cycles before they will reach
optimum performance. This involves three complete discharge and three complete recharges. After this initial "break-in" cycle the
batteries will have maximum possible performance and less line voltage fluctuations under load.

Q: How long will the batteries hold their charge?
A: All the batteries will self-discharge when not in use. The self-discharging rate depends on the temperature at which they are
stored. Excessively cold or hot storage temperatures will drain the batteries faster than normal. Ideally the batteries should be
stored at room temperature.